Accessibility Audit
Executive Summary
Summary of Findings
WCAG 2.2 Overview
WCAG 2.2 Compliance
Project Background
Approach
How to use this report
Understanding our findings
I Findings
1
Sitewide Findings
1.1
Positive: Browser Zoom (Positive)
1.1.1
WCAG
1.4.10 (AA)
,
1.4.4 (AA)
- Desktop
1.2
Positive: Additional information presented in collapsible sections (Positive)
1.2.1
WCAG
1.3.1 (A)
,
4.1.2 (A)
- Desktop, Mobile, iPad
1.2.2
Code Snippet
1.3
Positive: Error messages announced effectively (Positive)
1.3.1
WCAG
3.3.1 (A)
,
4.1.3 (AA)
,
3.3.3 (AA)
- Desktop, Mobile, iPad
1.4
Positive: Status messages announced as page updates (Positive)
1.4.1
WCAG
4.1.3 (AA)
- Desktop, Mobile, iPad
1.5
Skip link does not work on iOS (Positive)
1.5.1
WCAG
2.4.1 (A)
- iPad, iPhone
1.5.2
Recommendation
1.5.3
Resources
1.5.4
Update
1.6
Users not informed that link triggers a PDF download (Medium)
1.6.1
WCAG
3.2.2 (A)
,
3.3.2 (A)
- Mobile, iPad
1.6.2
Recommendation
1.7
No notification that feedback has been sent (Medium)
1.7.1
WCAG
4.1.3 (AA)
- Desktop, Mobile, iPad
1.7.2
Recommendation
1.8
Hint text not completely announced on iOS (Medium)
1.8.1
WCAG
1.3.1 (A)
,
4.1.2 (A)
- iPad, iPhone
1.8.2
Code Snippet
1.8.3
Recommendation
1.9
Change links not programmatically associated with context (Low)
1.9.1
WCAG
1.3.1 (A)
,
2.4.4 (A)
- Desktop, Mobile, iPad
1.9.2
Recommendation
1.10
Expanded elements not announced as such on iOS (Low)
1.10.1
WCAG
4.1.3 (AA)
,
4.1.2 (A)
- iPad, iPhone
1.10.2
Code Snippet
1.10.3
Recommendation
1.10.4
Resources
1.11
Some links open in a new tab without informing users in advance (Observation)
1.11.1
Some links open in a new tab without informing users in advance
1.11.2
Recommendation
1.11.3
Resources
1.12
Site doesn’t allow for custom text spacing (Observation)
1.12.1
Site doesn’t allow for custom text spacing
1.12.2
Recommendation
1.13
Purpose of the Back link could be more informative (Observation)
1.13.1
Purpose of the Back link could be more informative
1.13.2
Code Snippet
1.13.3
Recommendation
1.14
Acronyms could be expanded initially (Observation)
1.14.1
Acronyms could be expanded initially
1.14.2
Recommendation
2
Client Details pages
2.1
Dropdown menu not accessible with swipe gestures on mobile (Positive)
2.1.1
WCAG
1.3.2 (A)
,
2.1.1 (A)
,
2.4.3 (A)
,
4.1.2 (A)
- Mobile, iPad
2.1.2
Code Snippet
2.1.3
Recommendation
2.1.4
Update
2.2
Dropdown items announced as not selected on receiving focus (Medium)
2.2.1
WCAG
1.3.1 (A)
,
4.1.2 (A)
- Windows
2.2.2
Code Snippet
2.2.3
Recommendation
2.2.4
Post-discussion Update
2.3
Content within collapsed field announced by screen readers (Medium)
2.3.1
WCAG
1.3.1 (A)
,
4.1.2 (A)
- Android, Windows
2.3.2
Code Snippet
2.3.3
Recommendation
2.4
Fieldset not associated with a legend (Low)
2.4.1
WCAG
1.3.1 (A)
,
3.3.2 (A)
- Desktop, Automated Finding
2.4.2
Code Snippet
2.4.3
Recommendation
2.5
Conditionally revealed fields not effectively announced by screen readers (Low)
2.5.1
WCAG
4.1.2 (A)
- Android, Windows
2.5.2
Recommendation
2.6
Radio hint announcements are quite verbose (Observation)
2.6.1
Radio hint announcements are quite verbose
2.6.2
Recommendation
2.6.3
Resources
2.7
Alternative options could be announced more clearly (Observation)
2.7.1
Alternative options could be announced more clearly
2.7.2
Code Snippet
2.7.3
Recommendation
3
Check Your Answers page
3.1
Confusing heading structure and hierarchy (Medium)
3.1.1
WCAG
1.3.1 (A)
,
2.4.6 (AA)
- Desktop, Mobile, iPad
3.1.2
Recommendation
4
Results Page
4.1
ARIA labels used on invalid div elements (Low)
4.1.1
WCAG
4.1.2 (A)
- Desktop, Automated Finding
4.1.2
Code Snippet:
5
End of Service page
5.1
Screen reader users not informed of feedback update (Low)
5.1.1
WCAG
4.1.3 (AA)
- Desktop, Mobile, iPad
5.1.2
Recommendation
5.2
Feedback buttons are not linked to the question prompt (Observation)
5.2.1
Feedback buttons are not linked to the question prompt
5.2.2
Code Snippet
5.2.3
Recommendation
II Recommendations
6
Suggested Next Steps
III Appendix
Contact Details
UV3015 Check If Your Client Qualifies for Legal Aid
5
End of Service page